Support

We're here to help. Most questions are answered in the FAQ — otherwise, email us and we'll get back to you.

Email support

For app questions, billing issues, or feedback, reach out at info@sylvabit.com. We typically respond within a few business days.

Medkare does not require an account. Your data stays on your device.

Local notifications, offline use, and iOS Taken/Skip actions.

Export and restore your data with a backup ZIP on your terms.

Profiles, vault, PDF export, and subscriptions via the app stores.

Looking for legal documents? Visit Legal or read the privacy policy.